Thanks for using Softbrik! These are our Terms and Conditions for using thee service. We would encourage you to take a few minutes and read through them. In case of any questions you can always reach out to us at info@softbrik.com

Below is the Softbrik OÜ Subscription, Terms & Conditions (Agreement) regarding usage of our services.

The Agreement has to be accepted as part of signing up for our services.

For setting up a Softbrik subscription you will have to provide certain information about your business, individuals in the organisation as well as provide certain payment information. The Agreement applies whether you are signing up as a company or as an individual.

We encourage you to read the Agreement carefully and at the end of the registration process, to accept the Agreement by ticking off the “I hereby accept the Softbrik OÜ Subscription, Terms & Conditions” box.

1. Acceptance of the Agreement

This Agreement is fully and unconditionally accepted by ticking off the “I hereby accept the Softbrik OÜ Subscription, Terms & Conditions” box upon signing up for the Softbrik OÜ services.

The Agreement applies to Softbrik OÜ, Hobujaama 4, 10151 Tallinn, Estonia, business reg. no. 14597527 (Softbrik) and the customer (Customer). If the Customer is a legal entity or a person, the Agreement is entered in to and accepted on behalf of the Customer.

The Agreement covers the Customers use of the Softbrik services, client software and websites (Services).

2. Duration of the Agreement

The Agreement enters in to becomes effective on the date of signing up for the Services and ticking off the “I hereby accept the Softbrik OÜ Subscription, Terms & Conditions” box.

When signing up for the Services, you decide how many users you want to sign up and which Briks to assign to each user. After successful payment, see below under 3.b., you will receive an email with a link to your Softbrik environment and login information. Each user will individually receive emails with login details. The estimated delivery time for your environment to be initiated is approx. 60 min though this is not guaranteed and the actual time may vary depending on a host of variables (example accounts created during the peak hour may be slower than during non-peak hour in your region). If you have not received such information after approx. 60 min., then (make sure to check your spam email box first) contact our support using support@softbrik.com.

You may at any given time add new Briks to one or more users and/or add new users. You will be invoiced for the remaining number of days left of the invoicing period during which the new Briks are added. If you choose to remove a Brik, then the Brik will be accessible for the user until the end of the current invoicing period. If a Brik is removed from a user later than 2 days prior to the end of an invoicing period, the Brik will be included in the invoiced for the following payment period and will be accessible until the end of the following invoicing period at which point it is fully removed. You can reverse the decision to remove a Brik and add the Brik back later anytime if you wish.

Should you wish to remove one or more Briks with immediate effect for a user no longer to have access, you should send us an e-mail at support@softbrik.com specifically requesting an immediate removal. The invoicing policy as stated above still applies despite a removal of one or more Briks with immediate effect.

The Agreement may be terminated as follows:

At the company account level: Should you wish to terminate your company’s Softbrik account permanently, please send an e-mail to us at support@softbrik.com and we will terminate the account. An account can be terminated only to the end of an invoicing period applying 2 weeks written notice. In case the request to terminate a company, account is received later than 2 weeks prior to the end of an invoicing period, the termination will only be effective as of the following invoicing period, for which an invoice will be issued. The termination of a company account is non-reversible, and no company data will be retained. Should you wish to use Softbrik services in the future, a new company account will have to be set up.
By Softbrik: In case of violation of the Agreement (see section 7), your account will first be suspended after which you will receive a written notice to contact Softbrik (support@softbrik.com). If a solution have not been found within 2 weeks after the notice, the account will be terminated. The termination of a company account is non-reversible, and no company data will be retained.

3. Invoicing and Payment

A Softbrik subscription may or may not entail special offers such as a.) a free trial period b.) time bound discounts on the subscription to a particular Brik or to the entire platform c.) referrals and other bonuses. If you, as the Customer, are eligible for any such time bound schemes and activities, they will automatically be announced upon the execution of your subscription and entering your payment information.

You are invoiced for the first month when you sign up for the subscription. Subsequent invoices are issued and to be paid upfront on a monthly basis. As an example, if you sign up on 12 December then the next invoice will be issued for upfront payment on 12 January and so forth. You can cancel the Agreement at any given time, see above under Duration of the Agreement.

The total payment is calculated based on the number of users you sign up and the number of Briks allocated to each of these users.

All payment details, including VAT specifications, appear on your monthly invoice and may vary on a month-by-month basis depending on the number of Briks and users, see above under Duration of the Agreement.

Invoices are e-mailed directly to the email address of the admin (the email address used to setup the Softbrik account). If you do not receive an invoice or if you need to have the invoice(s) send to another email address, make sure to contact us using either our contact form or email us directly at support@softbrik.com.

If you which to change the timing of your invoice, please contact our support team at support@softbrik.com.

The credit card you enter during the registration is used for the subscription. It is possible to update the credit card information in the admin panel. Softbrik OÜ accept payment on any valid credit card (VISA or MASTERCARD) through our approved and licensed payment partners. All payments are executed in EURO. In case your credit card is not supported, please contact us using either our contact form or email us directly at support@softbrik.com

If an invoice is not paid, for whatever reason, within 3 banking days calculated as of the first day of a new invoicing period, see above under 3.b., you will receive a reminder to pay the invoice within 10 banking days calculated as of the date of receiving the reminder. In case the invoice is not paid in due time within the 10 banking days, the company account will be terminated and all Services stopped, see above under 2.b.ii for what happens when a company account is closed. A new company account may be opened upon payment of any outstanding amount.

Softbrik OÜ cannot, may not and will never accept to be made responsible for any loss, of whatever nature, amount or any other impact it may have, that a company incurs, directly or indirectly, due to the closing, for whatever reason, of a company account or removal of one or more Briks from the company account or one or more users. The same applies to a company’s use of the Services, Softbrik OÜ cannot, may not and will never accept to be made responsible for any loss, of whatever nature, amount or any other impact it may have, that a company incurs, directly or indirectly, by using the Services.

4. Your Information and Your Permissions

When you use our Services, you provide us with information and data like your files, content, messages, contacts, and so on (‘Your Information’). Your Information is yours. The Agreement does not give us any rights to Your Information except for the limited rights that enable us to provide the Services. The security, confidentiality and privacy of your information is our first priority. For further details please read our Privacy Policy and the FAQs on Security and Privacy.

We need your permission to do things like hosting Your Information, backing it up, and sharing it when you ask us to. Our Services also provide you with features like photo thumbnails, document previews, commenting, easy sorting, editing, sharing, and searching. These and other features may require our systems to access, store, and scan Your Information. You give us permission to do those things, and this permission extends to our trusted third party Amazon Web Services (AWS).

Please note “Your Information”, automatically includes all the information your input, your employees and any other individual whose data you choose to share as a logic extension of your business. When you grant us the permission to use Your Information, the consent naturally and logically extends to the information you have shared about your employees or other individuals as you have deemed appropriate. Softbrik OÜ is not responsible in anyway whatsoever to either assess, verify, gauge the appropriateness of Your Information nor take any additional consent for Your Information shared. You are completely and unequivocally responsible for Your Information, including any consent without exception.

Please Note: Softbrik does not take any legal responsibility of your content and in case of any legal enquiries by appropriate authorities satisfying grounds of reasonable evidence of illegal content, may decide to share necessary content with the authorities for due legal process. It is understood that the company Admin and users understand their own responsibility and liability and consequence of storing, retrieving any information and generally using any services related to Softbrik or its partner ecosystem. Please read the Responsibilities and Acceptable Use clauses below for further understanding of your role in fair and safe usage of the platform.

5. Your Responsibilities

You are responsible for your conduct as the Customer. Your Information and you must comply with the Agreement. Content in the Services may be protected by others’ intellectual property rights. Please do not copy, upload, download, or share content unless you have the unconditional right to do so.

We may from time to time review your conduct and use of our Services to make sure they are compliant with the Agreement. With that said, we have no obligation to do so. We are not responsible for the content people post and share via the Services.

Help us keep you informed, and Your Information protected. Safeguard your password to the Services and keep your account information current. Do not share your account credentials or give others access to your account.

6. Admin Responsibility

The Admin of the company account has a special responsibility as the custodian of good conduct.

The Admin takes complete and full ownership of any team-member, user or persons data (including private information like email addresses) entered on the Softbrik OÜ platform. In case of any objection, the Admin must do everything possible to remove such private information from the platform. Softbrik OÜ does not take any responsibility, directly or indirectly, under any circumstances, for any private information submitted to the system with or without prior consent.

7. Violation of the Agreement

You may use our Services only as permitted by at any time applicable law, including export control laws and regulations.

To use our Services, you must be at least 18 years old or else please check your local law for the age of digital consent. If you do not meet these age requirements, or any other relevant requirements, you may not use the Services under any condition whatsoever.

Any unlawful conduct may, partly or in full, lead to the suspension or termination of Services or the Agreement. Softbrik OÜ unconditionally reserves the right to take any legal action deemed necessary to remedy such situation irrespective of any payments made for the consumption of such Services for whatever period of time. Any possible refund of any amount after suspected or proven violation of usage terms is completely and solely up to Softbrik OÜ to decide upon. Softbrik OÜ, cannot, will not and may not, partly or fully, be made responsible for any loss, of whatever nature, the Customer may suffer from such actions. Softbrik OÜ reserves the right to claim compensation from the Customer for any costs, loss or otherwise financial expenses incurred to ensure a lawful Customer account according to this provision

8. Acceptable Usage

True Identity: The Customer is registered with Softbrik OÜ applying only true user identities, company details, credit card information, etc. We apply a zero tolerance for impersonation of other businesses, legal and natural persons. Any attempt to impersonate a business, legal or natural person, or provide misleading or fake information at registration or later, entitles us to stop, limit or terminate, partly or in full, without any warning and at the sole decision of Softbrik OÜ, the Service towards you. In such case, you may or may not receive a refund, partly or in full, for unfulfilled Services, a decision solely to be made by us. We reserve the right to deduct, from a possible refund to the you, any expenses incurred to investigate the incident as well as claim further compensation from you for any loss, of whatever nature and amount, we may have suffered due to such mis-behavior. Softbrik OÜ bears no responsibility, of whatever nature, towards you for any loss or damage that the you may claim to have or suffer from us stopping, limiting or terminating the Services, partly or in full, according to this provision.

Malicious Usage: You are given access to our Services in good faith. Any attempt to maliciously use the out platform, hack, disrupt or use it in any way other than as intended, entitles us to stop, limit or terminate, partly or in full, the Services. In such case, you may or may not receive a refund, partly or in full, for unfulfilled Services, a decision solely to be made by Softbrik OÜ. We reserve the right to deduct, from a possible refund to you, any expenses incurred to investigate the incident as well as claim further compensation from you for any loss, of whatever nature and amount, we may have suffered due to such mis-behavior on your part. We bear no responsibility, of whatever nature, towards you for any loss or damage that you may claim to or suffer from us stopping, limiting or terminating the Services, partly or in full, according to this provision.

Excessive Usage: We provide you with business software at a great value for the price. However, if you consume a lot of our resources, we will need to charge a fair additional fee. The current applicable limits defining a reasonable consumption are given below (termed as Soft Limits) and the absolute hard stops where we will temporarily stop offering you services (termed as Hard Limits). We will send out notifications before you reach the Soft and Hard Limits but if you believe you are coming close to the usage limit please contact us at support@softbrik.com for us to discuss and define a tailor-made solution that suits your needs better.

Soft Limit

File Brik – 30 GB per person total storage or 30 GB traffic usage per month.
Stak Brik – 20K Issues and 100 resolvers per account, whichever is faster
Allo Brik – 40K Items and 100 persons per account, whichever is faster.

Hard Limit

File Brik – 20 GB per person total storage or 40 GB traffic usage per month.
Stak Brik – 30K Issues and 200 resolvers per account, whichever is faster
Allo Brik – 50K Items and 200 persons per account, whichever is faster.

9. Software and Beta Services

Some of our Services may allow you to download client software (“Software”), which may be updated automatically from time to time. Through the Agreement, you are given a limited, non-exclusive, non-transferable, revocable license to use the Software, solely for the purpose of accessing the Services. To the extent any component of the Software may be offered under an open source license, we will make that license available to you and the provisions of that license may expressly override part of the Agreement. Unless, the following restrictions are prohibited by law, you agree not to reverse engineer or decompile, partly or in full, the Software or Services, attempt to do so, or assist anyone in doing so.

We sometimes release new or updated products and features that we are still testing and evaluating. Such Services will be marked beta, preview, early access, or evaluation (or with words or phrases with similar meanings) and may not be as reliable as other Services.

10. Intellectual Property

The Services and Softbrik OÜ are protected by any, at any time applicable intellectual property rights and regulations as per EU, Estonian law and any other relevant international law as applicable from time to time. The Agreement does not grant you any right, title or interest, neither partly nor fully, in the Services, Softbrik OÜ trademarks, logos or other brand features.

We respect the intellectual property of others. We respond to notices of alleged copyright infringement and reserve the right to take any actions upon such notice that we deem appropriate, entitled and necessary. Our designated agent for notice of alleged copyright infringement on the Services is: Copyright, Softbrik OÜ, Hobujaama 4, 10151 Tallinn, Estonia info@softbrik.com

  1. Choice of Law, Venue and Language

The Agreement will be governed by the laws of Estonia, without reference to its choice of law rules.

Exclusive jurisdiction over and venue of any suit arising out of or relating to the Agreement, will be in the court of the district of Tallinn, and each of the parties hereto consents to the personal jurisdiction of, and venue in, this court.

Any correspondence in relation to the Agreement, whether written or spoken, shall at any time, no matter what the context, only be accepted and delivered in standard UK or UK business English.